Tag: how to improve customer service

Unlocking the Power of the 80/20 Rule: How Documenting Core Processes Can Transform Your Business

As a small business owner, you’re constantly looking for ways to optimize your operations, increase efficiency, and drive growth. One powerful principle that can help you achieve these goals is the 80/20 rule. Also known as the Pareto principle, this concept states that approximately 80% of results come from 20% of efforts. In other words, […]

Unlocking Efficiency: How Documenting Processes Can Revolutionize Your Small Business

As a small business owner, you wear many hats. You’re not only the CEO, but also the accountant, marketer, and customer service representative. With so many responsibilities, it’s no wonder that managing your time, hiring and retaining employees, delivering excellent customer service, and achieving a work-life balance can be a daunting task. But what if […]